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  • Report:  #164364

Complaint Review: National Consumer Marketing - Royalton Collection - Central Islip New York

Reported By:
- Battle Creek, Michigan,
Submitted:
Updated:

National Consumer Marketing - Royalton Collection
580 South Research Place Central Islip, 11722 New York, U.S.A.
Phone:
800-7684136
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered a blue topaz ring from The Royalton Collection or National Consumer Marketing. The charge was to be $10 for the ring and $3.95 for shipping and handling.

I received a necklace, bracelet and a pair of earrings but no ring. They charged my Discover card $29.95 for the items I received and $9.95 for shipping and handling. Also they charged the $10 and $3.95 for shipping and handling for the ring I did not receive.

Granted the ring may arrive in a separate shipment but I still did not order or authorize them to send the other items and charge my credit card for items I didn't order.

I am hoping that when I send these items back they will make it right by crediting my credit card for the $29.95 and $9.95 charges that I did not authorize. If not, well I have contacted my Discover card and they said they will dispute the charges.

I am thinking I will quit ordering anything by mail. I have had a few problems in the past with incorrect charges and things being different than pictured. I think I will limit my shopping to local stores where I can see the items and pay cash for them.

Angela

Battle Creek, Michigan
U.S.A.


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