I spent 22 minutes on hold before speaking to a customer service person. I explained my situation and was told that that was their policy to charge after 14 days. I asked to speak to a manager and basically was told the same thing. Only after expressing again my displeasure at their marketing was I offered a 50% refund. I have been told I will get this in 2-3 business days. I am also to get an email confirmation that I have "cancelled my account."
I see that this company has been listed as a scam. Wish I had read this before ordering. Please shut this company down.