- Report: #353038
Complaint Review: Natural Remedies Haven Ltd - Mississauga Ontario
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Author Confirmed
Why?
Natural Remedies Haven Ltd
951 Lakeshore Road East Mississauga, L5E 1E3 Ontario, Canada
Phone:
905-278-0732
Web:
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Tell us has your experience with this business or person been good?
Natural Remedies Haven Ltd very poor customer service, don't order online from them, if they make a mistake, they don't correct it. Mississauga Ontario
I ordered product from this store online. it was liquid supplement in glass bottles. they did not pack it properly causing one of the bottles to break and spill all over the inside box and other bottles.
when I asked for a replacement bottle sent, they said 'why did you order so many anyhow', as if their faulty packing was my fault for ordering more than one.
they would not send a replacement unless I sent them back the broken bottle. which costs me in shipping charges. making it pretty much not worth my while to do, since the shipping for a bottle back to them would be almost what it costs. either way the customer loses, if you send it back or not.
this isn't a company to order anything from unless you are willing to lose money for their errors.
Marcie
toronto, Ontario
Canada
when I asked for a replacement bottle sent, they said 'why did you order so many anyhow', as if their faulty packing was my fault for ordering more than one.
they would not send a replacement unless I sent them back the broken bottle. which costs me in shipping charges. making it pretty much not worth my while to do, since the shipping for a bottle back to them would be almost what it costs. either way the customer loses, if you send it back or not.
this isn't a company to order anything from unless you are willing to lose money for their errors.
Marcie
toronto, Ontario
Canada
