- Report: #1461537
Complaint Review: nautilus hyosung - Irving Texas
Reported By:
Chris -
4301 W. William Cannon Dr., Texas , United States
Submitted:
Updated:
-
Author Confirmed
Why?
nautilus hyosung
6641 N. Beltline Road, Suite 100 Irving, 75063 Texas, United States
Phone:
1-877-496-7864
Web:
www.nhatm.com
Categories:
Business Rating:
(0)
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nautilus hyosung Sent in 3 keypads to be repaired and they were returned to me in un-working condition Irving Texas
I sent 3 keypads into Hyosungs repair department, who then charged me for the repairs but the items were returned in unworking condition. This would normally not be a big issue, but upon my sending these items out to fix current equipment we spent countless amount of money and time to resolve the issue.
Our resolution was to finally order the parts from another distributor and be stuck with the parts Hyosung claimed to have repaired. I contacted the company and explained my situation, I only asked that they repair the items properly and they were unwilling to do so. Very very very unfotunate business practice.
These are the individuals at Hyosung that were of Little to no help resolving my issue:
Rufus Thompson <[email protected]>
Ryan Thompson <[email protected]>
NHACustomerCare <[email protected]>
