ncogroup
st augustine,#2UPDATE EX-employee responds
Wed, January 06, 2010
my blog is (((REDACTED))) you can e mail me at (((REDACTED))) and i will put your story up on my site if we all work on one we will win
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Nanlisa
Upper Darby,#3Consumer Comment
Mon, December 21, 2009
I'm so sorry to hear that you lost your job there, but perhaps it was simply for the best. You can't be "too nice" to be a bill collector. You have to be tough, mean, aggresive, and a bser.
I know myself that I would not last one day as a bill collector. I am not only too nice, but I'm a very sensitive person; especially to people who are in financial trouble. I would simply say to them, "Oh I'm sorry to hear that." or "That's allright. Just pay whenever you can."
I hope that you'll be able to find something that suits your personality. Being a bill collector just isn't for everybody.
Take care, good luck, and Happy Holidays!
#4General Comment
Fri, October 23, 2009
A person who needed a job and found that they just couldn't do the job in the nasty way required and got fired, been there done that, have the scars to prove it. Then we get a nasty person that feels that its good to call them on it with out the common sense to see the rip off. The rip off is that you are trained a certain way, the employer changes up and requires you to exceed the training and your ability to betray your personal beliefs and then fires you, not a lay off, fired as if their failings are your fault. I get the rip off part. Who ripped off your heart?
Flynrider
Phoeix,#5Consumer Suggestion
Fri, October 23, 2009
"I was hired originally as a debt collector"
Nothing you describe violates the FDCPA. Everything you described is standard practice for someone employed as a "bill collector". By informing those that were more than 30 days past due that it could affect their credit report, you were telling the absolute truth.
I understand that you are reluctant to play the bad guy as the script requires, but that's what the job entails. I've never heard of a "nice" bill collector.
Ashley
springfield,#6Consumer Comment
Fri, October 23, 2009
You were given the call script, you were told to follow it, you chose not to, you got fired. I'm sure if I went to my job and said that I didn't like following our published lab procedures and decided I would just modify them how I wanted, I would get fired. You do what your boss says at work.
Perhaps you are not cut out to be a bill collector? They require you to be ruthless and uncaring.