- Report: #540170
Complaint Review: Need4digital.com - Brooklyn Internet
Reported By:
R.m. bailey -
St. Louis, Missouri, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Need4digital.com
1223 McDonald Ave Brooklyn, 11230 Internet, United States of America
Phone:
347-462-9297
Web:
http://www.need4digital.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Need4digital.com Crazy Camera fraudulent company: lie and hide the truth of the sale; won't deliver what they promise; charge ridiculous and exorbitant restocking fee Brooklyn , Internet
I was told by the salesperson at Need4digital.com that the battery that comes with Nikon D3000 (which is only sold as a kit in the U.S.) is only good for 30 minutes, while they one they would be sending me is good for 5 hours. I have since learned that the battery sent by Need4digital.com is the same battery that comes with the Nikon kit sold everywhere. Thus, I didnt get anything different had I bought the Nikon kit from Best Buy or any comparable store. Yet, I was being charged as if it were an extra item.
I was told by the salesperson at Need4digital.com that the charger that comes with Nikon D3000 kit takes 12 hours to charge, while the one they were selling me would only take 30 minutes to charge. Its the same charger that comes with the Nikon kit sold everywhere. Thus, I didnt get anything different had I bought the Nikon kit from Best Buy or any comparable store. Yet, I was being charged as if it were an extra item.
I was told by the salesperson at Need4digital.com that the Nikon D3000 has a small internal memory disk, but I would receive a 4 gig memory disk. I did not receive any memory disk, nor does the Nikon D3000 have its own internal memory disk.
I was told by the salesperson at Need4digital.com that I would receive a parts and labor warranty that would extend the warranty from 90 days to 1 year. The Nikon D3000 parts and labor warranty is for 1 year, so there was no extension to Nikons warranty. Thus, I didnt get anything different had I bought the Nikon kit from Best Buy or any comparable store. Yet, I was being charged as if it were an extra item.
I was told by the salesperson at Need4digital.com that I would receive free expedited shipping. It came ground and I was charged $49.99.
I was never told that this Nikon kit was anything other than what is sold at Best Buy or other comparable stores. And I was expecting to receive all the items listed above as something more and better than what normally comes with the Nikon D3000 kit.
I consider this to be a sale sold blatantly under false pretenses and, in light of this, I requested a full refund without any restocking fees.
Their response was they would have me pay a ridiculous, exorbitant $300 restocking fee.
Based on my experience with them, and all the complaints this company has had, this business should be shut down and they should be forced to compensate all the people they have ripped off.
