- Report: #371920
Complaint Review: Neopets Inc - Glendale California
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Author Confirmed
Why?
Neopets Inc
412 W Broadway #303 Glendale, California, U.S.A.
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Neopets, Inc Unfair--Deceptive Practices--Ripoff Glendale California
I just paid for another year of premium. Two weeks later, I was playing, when I was logged-off, then upon attempting to login, redirected to the account frozen page. I was a victim of a scam, according to them.
Sent in the Premium frozen account inquiry. Th eresponse said that I willingly gave a scammer my account info, therefore I am permanently frozen. I have never, ever in three years been to a scam site, nor tried to scam neopoints. It's a flippin' game! Get real. Called Premium to cancel, then asked about refund. Sorry, I can't have one be cause I CANCELLED after I was billed! Huh?! Told him Neopets cancelled me. Basically, too bad, too sad.
I find it interesting that they bill you, then freeze the account and refuse a refund. It is a great scam for THEM!!! And, as I can see, happens to a lot of people.
Bottom line....do NOT pay for Premium!!!
Mrskmb
Rancho Santa Margarita, California
U.S.A.
Sent in the Premium frozen account inquiry. Th eresponse said that I willingly gave a scammer my account info, therefore I am permanently frozen. I have never, ever in three years been to a scam site, nor tried to scam neopoints. It's a flippin' game! Get real. Called Premium to cancel, then asked about refund. Sorry, I can't have one be cause I CANCELLED after I was billed! Huh?! Told him Neopets cancelled me. Basically, too bad, too sad.
I find it interesting that they bill you, then freeze the account and refuse a refund. It is a great scam for THEM!!! And, as I can see, happens to a lot of people.
Bottom line....do NOT pay for Premium!!!
Mrskmb
Rancho Santa Margarita, California
U.S.A.
