Terry
Shepherdsville,#2Consumer Comment
Sat, October 17, 2009
I can vouch for this customer's complaint 100%. This disclaimer would be laughable if not for the fact that people are being cheated out of their hard earned money. This is their standard canned response to the many customer complaints against these con artists. OK, most of the time you do get the package, but it is hardly worth what they are charging, and they do not honor their refund policy. Once you find out what they are up to, it is usually too late to reverse it. This is what they count on. In fact, they have changed the refund policy so that you are no longer entitled to a refund for not being able to take the exam. I can tell you that there are no Postal Service jobs available except for temporary part time fill in jobs at a much lower rate for which no testing is required. In fact, the Postal Service has changed their application process and it is now entirely on line. You have to go to their website and register to check for openings in your area. Their testing process has changed and they no longer give the test and announce it as they previously did. I was on the list to take the test and the Postal Service sent me a letter saying that I was no longer on a list because of this change and referred me to the website. I doubt this company is telling people about this change. However, as the original report states, you must be careful when you are on the USPS website, or any website where you see Post Office openings available, so that you don't click on one of their links and get sucked into this scam! BEWARE OF NETSPAN GROUP OR ANY OF ITS' AFFILIATES!
Anonymous
Tucker,#3UPDATE Employee
Tue, March 24, 2009
Netspan Group, Inc is neither affiliated with nor endorsed by the U.S. Postal Service or any other local, state, or government agency. We make no guarantee of when the U.S Postal Service will offer the exam in your area, nor do we guarantee that you will get a job. In order to be considered for employment with the U.S. Postal Service, all applicants must first enroll for, then pass the Postal Battery Exam with a score of 70% or higher. Passing the Postal Battery Exam is required to be placed on the list of qualified candidates for a position. As an applicant, you are only allowed to take the exam once in a calendar year, so it is very important that you prepare for the exam in advance. Our enrollment package will help you score higher guaranteed. This statement is backed by our refund policy.