- Report: #139302
Complaint Review: NetStoreUSA.com - Open Communications - Open Media Pty Limited - Simon Verdon - Internet
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Author Confirmed
Why?
NetStoreUSA.com - Open Communications - Open Media Pty Limited - Simon Verdon
opengroup.com and NetStoreUSA.com Internet, U.S.A.
Phone:
602-532-7038
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
NetStoreUSA.com - Open Communications - Open Media Pty Limited - Simon Verdon ripoff. I ordered piano music books. They charged my credit card, but nothing came in the mail. Internet
I ordered 2 piano books from NetStoreUSA.com operated by Open Communications ([email protected], Simon Verdon).
They charged my credit card on February 22nd, 2 days after I placed the internet order, but nothing came in the mail. I was not aware of the credit card charges until I received my VISA statement in mid-March.
I attempted to contact them to resolve this problem since Mid-March and written 9 emails so far to [email protected] and [email protected]. They have not yet acknowledged my request (keeps ignoring my request).
I'm upset that they have such POOR customer service. The total $ was for a bit over $30 and they can't even credit me or send me another order. Such poor customer service! Customers should never have to wait if there was some type of processing / shipping errors.
Mamiko
San Diego, California
U.S.A.
They charged my credit card on February 22nd, 2 days after I placed the internet order, but nothing came in the mail. I was not aware of the credit card charges until I received my VISA statement in mid-March.
I attempted to contact them to resolve this problem since Mid-March and written 9 emails so far to [email protected] and [email protected]. They have not yet acknowledged my request (keeps ignoring my request).
I'm upset that they have such POOR customer service. The total $ was for a bit over $30 and they can't even credit me or send me another order. Such poor customer service! Customers should never have to wait if there was some type of processing / shipping errors.
Mamiko
San Diego, California
U.S.A.
