- Report: #1369097
Complaint Review: Neulift Skin Products - Fountain Valley California
Reported By:
Maria -
Huntington Beach, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Neulift Skin Products
16027 Brookhurst St., Suite 402 Fountain Valley, California, USA
Phone:
888 553-4058
Web:
neulift.net
Categories:
Business Rating:
(0)
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Neulift Skin Products advertise small trial of product for 5.95 and then charges your credit card 89.95 for that small sized bottle Fountain Valley California
I ordered a trial of the Neulift eye serum and anti-aging cream for 5.95 and 4.95. A week later I was charged $89.95 and $85.95. Thinking I mistakenly ordered an additional delivery, I called to cancel, they offered a discount of 30% then 50% and then finally 75%. I refused all the discounts and wanted the money refunded and they refused.
I asked for a supervisor at customer support and spoke to Lisa. She also said no to my request and informed me that the bottles I received was the actual product. It cost $89.95 and the other was $85.95!! I was shocked!!
I then asked to speak to her supervisor and was transferred to Aubrey and after much discussion and explaining that this was a very unethical form of advertising, she was able to give me a partial refund.
The phone number that I called was 888 553-4058.
Also, please be aware that they have numerous websites advertising "free trial" at neulift.net and neulift.org etc etc etc
Buyer Beware!!
