- Report: #1370119
Complaint Review: Neulift Skin - Internet
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Author Not Confirmed
Why?
Neulift Skin
Internet, USA
Web:
Neuliftskin.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Neulift Skin Monthly charges uncleAr in the initial trial offer. Internet
Monthly charges occurred monthly through a third party, which I tried to contact but they did not have my information in their system. Finally after searching for an email confirmation from my trial order I figured out who I needed to call. The representative was very rude and unwilling to provide quality customer service. I was even told that since I'm an adult I should have known who to call since they claimed they emailed me monthly to confirm product shipments. I never received those emails and faulted me and my email address for being responsible for not receiving their emails. She misconstrued my words more than once and said that since our call was recorded I was not responsible for the $200 monthly charges. This was after I shared that my mother died just prior to ordering the $5 trial product. If they had sent me emails monthly as claimed I would have called to cancel but I had not information to do so.
