- Report: #1181644
Complaint Review: New Mount Media - Manchester Select State/Province
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Author Not Confirmed
Why?
New Mount Media
23 New Mount Street Manchester, M4 4DE Select State/Province, United Kingdom
Phone:
0161 212 7325
Web:
http://www.newmountmedia.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
New Mount Media AVOID THIS COMPANY AT ALL COSTS Manchester Manchester
I have seen quite a few complaints about this company and they are so poor that it made me bothered enough to register my details and try and warn other people off on sites like this.
They hounded me with calls saying they were facebook and promising me a fantastic service for a relatively small cost - I only gave them a few hundred pounds. They insisted on payment up front (tried to ask me to pay by card but I inisisted on an invoice that we paid as a business.). They hassled me to pay the incvoice on the same day. I did but glad I didn't pay by credit card as other people have reported them taking other following chagres from cards without permission.
After I paid I had no contact from them for several weeks - I chased them, I called them, I emailed them, I tried contacting them through linkedin - I spoke with the original sales guy (Scott Edge) and he kept on saying I needed to speak with my account manager (Naiomi Shimmin) - she never took my calls, returned my messages or resonded to my emails. After another couple of weeks I was fed up - I contacted their MD (Samuel Paul) through linkedin - no response - I then tried their marketing manager - michael kirby. He got back to me saying he would love to help with this and after trying to change my mind agreed that I should eb due a refund but I probably woudln't get it as they woudl have already spent some of the money on the campaign (which I had not received or agreed to yet).
Also kept on being asked had I e-signed the project form - I had not received this in any case and by now would not have signed it.
I then also got an email from Naiomi Shimmin with a lot of lies in it saying she had tried to contact me several times (she had my personal mobile number, my office number, I had emailed her with no response and tried linkedin) - total lies.
Anyway a few more weeks on and no more contact from them. They are rip off merchants of the highest degree.
Hassled me a lot, promised a lod, delivered nothing, ignored me and refused to give me a refund.
Thankfully I hadn't given them too much money but it was still too much.
Avoid anything to do with this company or these people. They are liers and just out to rip people off.
