- Report: #1472728
Complaint Review: New U Life - Pleasant Hill CA
Reported By:
FraudBuster -
Rochester, NY, United States
Submitted:
Updated:
-
Author Confirmed
Why?
New U Life
2625 Pleasant Hill Rd. Pleasant Hill, 94585 CA, United States
Phone:
800 955 5100
Web:
https://newulife.com/products/somaderm/
Categories:
Business Rating:
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New U Life Somaderm HGH Gel Fraudulent Claims Pleasant Hill CA
New U Life is a multilevel marketing company selling a product that is misrepresented as an Human Growth Hormone Gel that can be topically applied and absorbed by the skin.
The health benefit claims include "better mood, promote hair growth, enhance libido, greater muscle tone, imporve memory, healtheir hair, skin & nails, increased joint mobility, fat loss (especially around the mid-section), increas strength, improve bone density, and is the only FDA registered, Transdermal OTC HGH Product available without a prescription!" (Sources can be found with any Internet search on these claims). Many sites go on to claim benefits will be seen in phases of 1st month, 2nd month, etc. The fact is, there is no HGH in the product. When one uses the product and finds zero benefits, they are encouraged by the upline sponsers to "just give it a few months, and you will feel the benefits, and it will be amazing" therefore, nullifying the 30 day 100% return policy.
Upon a final decision to return the product for the 100% refund which was claimed, I discoved that their return form provided by the customer service department, has an incorrect, non-existing address. The USPS worker discovered this prior to shipping the product with the $600 insurance. The company will not refund the full purchase price, they are slow to respond to any inquiries, and upon further research with other people who have been scammed, it is unclear what is even in the product. At $160/bottle this is a huge scam on the public. When people show the product to their doctors and the doctors tell them to not use it, the company representatives say to "find another doctor," (Source is YouTube video). My recommendation is to never do business with this company due to a useless, expensive product, medical benefit claims that are unsubstantiated, and poor business practices of not standing behind the 100% guarantee of a refund if the product does not work.
