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  • Report:  #1462152

Complaint Review: Newark Star Ledger - Newark New Jersey

Reported By:
Mitch - Roselle Park, New Jersey, United States
Submitted:
Updated:

Newark Star Ledger
1 Gateway Center Suite 1100 Newark, 07102 New Jersey, United States
Phone:
888-782-7533
Web:
https://www.nj.com/starledger/
Tell us has your experience with this business or person been good? What's this?

On 4/9/18, a Star Ledger rep at a table in my supermarket (Seabra's in Union, NJ) said I could get grocery discount coupons and a $20 refund on my groceries but did not state I was buying a newspaper subscription.  He said there would be no recurring charge, but that I should give him my debit card to initiate the discount at the cash register that day.  Six months later I noticed that I had been charged $13.35 per month on my debit card.  I phoned the Star Ledger and they said I had subscribed to their newspaper and that it was too late to claim non-delivery.  From what I read on BBB, others also got tricked by this Star Ledger scam:  no paper delivery, just a non-refundable recurring charge.  Three different Star Ledger reps just told me I was out of luck because non-delivery was my responsibility but they misrepresented the grocery discount offer from the very beginning.  A very clever scam!



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