- Report: #97203
Complaint Review: NextCard - Norcross Georgia
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Author Not Confirmed
Why?
NextCard
PO Box 922968 Norcross, 30010 Georgia, U.S.A.
Phone:
866-290-9235
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
NextCard ripoff paid them $45.00 instead of $4500.00. Norcross Georgia
I had my balance transferred too to another credit card company. I then received a statement from Nextcard showing that I paid them $45.00 instead of $4500.00.
I initiated a call to them to let them know of their mistake. I received the run around, faxed a copy of the check 3 times, and they informed that it isn't their error, it was just a mistake. In the meantime their collections department calls me daily for a $50.00 payment.
I have not been able to speak to anyone other than the collectors and have tried on several occasions-they seem to not exist.
Now they are charging me late fees and finance charges on an account that I had thought was paid off.
They have been informed that I paid the difference to them from $45.00 to $4500.00, yet they call everyday for the past 3 days.
Barbara
Bellflower, California
U.S.A.
I initiated a call to them to let them know of their mistake. I received the run around, faxed a copy of the check 3 times, and they informed that it isn't their error, it was just a mistake. In the meantime their collections department calls me daily for a $50.00 payment.
I have not been able to speak to anyone other than the collectors and have tried on several occasions-they seem to not exist.
Now they are charging me late fees and finance charges on an account that I had thought was paid off.
They have been informed that I paid the difference to them from $45.00 to $4500.00, yet they call everyday for the past 3 days.
Barbara
Bellflower, California
U.S.A.
2 Updates & Rebuttals
Scot
Atlanta,Georgia,
U.S.A.
Incorrect information
#2Consumer Suggestion
Thu, July 29, 2004
Thomas, I'm sorry to say you are incorrect with your assessment. The FDIC advised me that MERRICK BANK, purchased a small segment of the NextCard portfolio. The larger segment was turned over to the NextCard Master Trust. The second, is being serviced out of Norcross Georgia. Barbara, If you can get a copy of the $4500 check from your credit card company, see if the check was actually for $4500 or if it was printed for $45.00 That's a big difference. Another options would be to have your credit card company contact the NextCard Master Trust directly on your behalf to correct the $4500 problem. Since they normally have behind the scenes contacts. Could be the high speed payment processing center encoded the check incorrectly. Good Luck!
Thomas
New Castle,Delaware,
U.S.A.
Nextcard ceased operations in 2002 (bankruptcy)
#3Consumer Suggestion
Thu, July 01, 2004
Nextcard is no more. All active accounts were assumed by Metris and other creditors. All delinquent obligations were auctioned off to bad debt buyers by the FDIC. All accounts in collection are for the sole benefit of debt buyers and not the company, shareholders or the FDIC!
