- Report: #1284717
Complaint Review: NGOA ref #2449215QRJH85VN4Y - Internet
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Author Confirmed
Why?
NGOA ref #2449215QRJH85VN4Y
Internet, USA
Phone:
636.922.9310
Web:
Categories:
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NGOA ref #2449215QRJH85VN4Y I did not order any flashlights, received TWO and my VISA was charged $97.00. I want $97.00 Credited to my VISA Received merchandise I did not order ? There was no invoice in the envelope Internet
Received two flashlights I did not order. My credit card was charged $97.00 I did place an order for two magazine subscriptions $25.00 each and I made a Small donation at the time of the first order.
I want a credit and a prepaid return label. I should not have to pay to return merchandise I did not order.
Sandra
Lexington, South Carolina 59072
2 Updates & Rebuttals
University of Guns
St. Charles,Missouri,
USA
NGOA Order
#2UPDATE Employee
Wed, November 09, 2016
Hello,
I apologize for the delayed response. Can you please provide the full name and email address that was used on your order so I can look into this for you?
Thank you,
Niki- Customer Service Support Specialist Supervisor @ Lumitact
Lumitact
Saint Charles,Missouri,
USA
Update
#3UPDATE Employee
Thu, February 25, 2016
Hello,
The only way the product would have been sent to you and paid for is if you went to our order site and put in your address and credit card information. Please contact us at 636-922-9310 M-Sat 9am-5pm CST and press 1. We can email you a return shipping label but you will need you to contact us to pull up your account. If they have any questions in regards to who you spoke to you may tell them you spoke with Jessica.
Thank you
