- Report: #1280890
Complaint Review: NGOA - Internet
-
Author Confirmed
Why?
NGOA
Internet, USA
Phone:
6369229310
Web:
nationalgunowner.org
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
NGOA My experience was the same as all the rest of the complaints.. Internet
Was charged for a light that I have not received as of yet .. Recieved an email confirmation and that is the last I've heard from them .. Bought this through a company called Survival Life, they send out emails all the time .. Contacted them and they tell me they can't find any record of my order .. So are they letting fraudulent people to operate under there website, Or are they a ripoff too !! Will be contacting my credit card company to see what I can do on my end .. Good lesson learned I guess
4 Updates & Rebuttals
University of Guns
St. Charles,Missouri,
USA
Lumitact Customer Service Responce
#2UPDATE Employee
Wed, November 09, 2016
Hello,
I apologize for the delayed response and that you did not receive your order. Please provide the full name and the email address that was used on the order so I can ship you out your order. Again I apologize for the delay.
Thank you,
Johnny - Customer Service Support Specialist @ Lumitact
University of Guns
St. Charles,Missouri,
USA
Our company's name is Lumitact not Survival Life
#3UPDATE Employee
Tue, November 08, 2016
Hello,
I apologize that you did not receive your flashlight, but our company's name is Lumitact not Survival Life. Please contact Survival life to get this matter resolved.
Please let me know if you have any questions.
Thank you,
Niki- Customer Service Support Specialist Supervisor @ Lumitact
You Are The One ...
#4Author of original report
Fri, February 26, 2016
You are the people whom I had the problem with .. NGOA is the one that charged my credit card .. I have since received my flashlight that I ordered, several weeks after it was promised to be delivered, and only after I got my credit card company involved .. They have since recharged my credit card after I had the charges reversed .. I will never order from this company again, and anyone reading or seeing this, I would advise you to take heed and be very careful when you see their adds pop up .. Thank You: Very Concerned Consumer
Lumitact
Saint Charles,Missouri,
USA
Update
#5UPDATE Employee
Thu, February 25, 2016
Hello,
Our company is the NGOA or Lumitact depending if your buying Flashlights or our targets. We are not Survival Life they are a separate company. Occasionally our ads pop up on the Survival Life site due to selling similar items. You will need to contact Survival Life to resolve your issue.
Thank you
