- Report: #1280800
Complaint Review: NGOA - Saint Charles Missouri
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Author Confirmed
Why?
NGOA
4025 s. Old hwy 94 Suite R Saint Charles, 63304 Missouri, USA
Phone:
1-866-907-3909
Web:
N/A
Categories:
Business Rating:
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NGOA University of guns Ripoff Company Saint Charles Missouri
I recently purchased a G700 flashlight; Charging unit; one year warranty from this Company in December of 2015. After repeated, unanwered Emails, I decided to call my CC and start a complaint. I then went online to check reviews on this product and company. This company keeps charging your credit card. This company has no customer service, does not answer e-mails, or answer, or return phone messages. Do not buy anyhting from this company. If you made the same mistake I did, call your CC immediately, start a complaint, and get a new creist card issued to you
2 Updates & Rebuttals
Excuses
#2Author of original report
Wed, February 10, 2016
I ordered items on 12/17, and 12/18. I did not recieve any emails about the products. I finally received the flashlight the first week of February, 2016. I think that is far and above 10-14 working day, without any correspondance. I finally received a tracking number for my next item to be delivered 2/11/16. Funny how it was shipped on 1/27/16 from Missouri, and only arriving tomorrow. All this coming after I started a complaint against NGOA, with my credit card company. They are probably mad because I was issued a new credit card so they could not charge me twice
Lumitact
Saint Charles,Missouri,
USA
Holiday Set Back
#3UPDATE Employee
Tue, February 09, 2016
During the holiday season it takes us 10-14 business days not including weekends or holidays to ship out. No unathorized charges should have been made to your account. Only the items ordered would be charged. If any other charges were made you would need to contact us Monday-Saturday 9-5pm CST at 636-922-9310.
