- Report: #1503937
Complaint Review: Nikolai Valenti - Plano Texas
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Author Confirmed
Why?
Nikolai Valenti
1400 Preston Rd. Plano, 75093 Texas, United States
Phone:
844-558-2657
Web:
Nikolaivalenti.com
Categories:
Business Rating:
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Nikolai Valenti Sent a piece of jewlery I agreed to pay $1.00 for and two pieces I did not agree to receive and charged me 49.98 because I didn't send them back within two weeks. Plano Texas
While on the internet I received a pop-up showing a pendant for $1.00. I took advantage of the offer on 12/09/2020. I used my PayPal account to pay the 1.00+.46. I received the pendant plus two other pendants of different colors. I thought they must be very cheap if they could afford to send three pendants.
On 1/15/2021 I checked my email and found one from PayPal stating there was a charge of $49.987 from Nikolai Valenti. When I called them I was told I had agreed to receive the other two pendants and, would send them back within two weeks if I decided not to keep them. Should I keep them I would pay $24.99 each. I do not recall any such agreement and I cannot prove it, nor can the company prove I did agree. I ask them to refund the $49.98 but, of course, they refused. All they would do is cancel my account.
I remember a time when something was received that was not ordered it was yours to keep without having to pay for it. The BBB has 205 complaints against this company, What can I do to get my money back?
