- Report: #1100412
Complaint Review: nitroplanes.com - City of Industry California
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Author Not Confirmed
Why?
nitroplanes.com
321 Vineland Ave, City of Industry, CA City of Industry, California, USA
Phone:
(626) 968-9860
Web:
http://www.nitroplanes.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
nitroplanes.com http://www.xheli.com/http://www.nitrorcx.com/http://www.hobbypartz.com/ False advertisement and poor customer service City of Industry California
Report Attachments
Nitroplanes.com has an extensive history of poor customer service that is reflected in forums and blogs everywhere. August 2012, I purchased an airplane from Nitroplanes.com. It was purchased as an "Almost Ready to Fly" version order number "1778460". At www.nitroplanes.com/02a-008-1100mm-yak54-3d-epp-arf.html it states that "Needed to Complete" is a battery and remote/receiver. When I assemble to plane, it needed addition parts to complete. When I contacted customer service, they replied that I should have known because the parts were not shown in the picture shown on the site (http://site.nitroplanes.com/image/02A-008-1100mm-Yak54-3D-EPP-ARF/1.jpg). After that reply, I received no additional response. I tried to file a complaint ticket which was ignored. There is no accoutability and no way to pursue resolution with the company since all further contacts have gone ignored.
