- Report: #478156
Complaint Review: North American Publishers Service Inc - Phoenix Arizona
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Author Confirmed
Why?
North American Publishers Service Inc
3602 E. Greenway Road Suite 105 Phoenix, 85032-4648 Arizona, U.S.A.
Phone:
800-574-9839
Web:
N/A
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North American Publishers Service Inc And United Benefit Advantage Beware of this Company Phoenix Arizona
Watch out for college kids selling magazines! I bought a magazine from a college kid and paid with a check. I thought it was fishing when a the number (602) 867-4700. They would not leave a message. I finally answered and they said the magazine will start and offered other discount services. I said no (as you should always answer these people).
6 months later they call my wife with a "deal on magazines". She agrees without giving any credit card or financial information. That's a big red flag to me!! An invoice arrives a few days later. It turns out that they want $194 for 3 magazine subscriptions to be conveniently debited from our checking account!! We cancel immediately.
The next day we receive a membership packet from United Benefit Advantage. They also want to debit our checking account for $24.95/month for some worthless coupons! We cancelled them too.
What's really weird is that the cancellation numbers from both of these companies were pretty close which makes me think they are one and the same company!
I haven't seen any unauthorized debits from our checking account, but it's still too early to tell. Don't trust these companies. They keep your credit card and checking account numbers!!!! Best thing to do if they take any money is to have the bank change your account numbers.
Dave
Winchester, Virginia
U.S.A.
6 months later they call my wife with a "deal on magazines". She agrees without giving any credit card or financial information. That's a big red flag to me!! An invoice arrives a few days later. It turns out that they want $194 for 3 magazine subscriptions to be conveniently debited from our checking account!! We cancel immediately.
The next day we receive a membership packet from United Benefit Advantage. They also want to debit our checking account for $24.95/month for some worthless coupons! We cancelled them too.
What's really weird is that the cancellation numbers from both of these companies were pretty close which makes me think they are one and the same company!
I haven't seen any unauthorized debits from our checking account, but it's still too early to tell. Don't trust these companies. They keep your credit card and checking account numbers!!!! Best thing to do if they take any money is to have the bank change your account numbers.
Dave
Winchester, Virginia
U.S.A.
1 Updates & Rebuttals
Edwin v
Naperville,Illinois,
U.S.A.
CBSI Response to UBA Ripoff Report # 478156
#2
Wed, September 16, 2009
Dear Dave in Winchester, VA,
Cbsi Membership Services, located in Naperville, IL, designs and customizes discount benefit membership programs for separate third-party businesses. We solely provide the discounted services to the members registered in the program(s) owned by the third-party businesses.
The third-party businesses provide the program(s) to their customers as an added benefit or they market their private labeled program(s) to their customers as an opportunity to join their club. The customer service representatives in our call center only answer in-bound calls placed by members who are attempting to use the discounted services offered within their program. Cbsi does not bill, solicit or telemarket any programs to consumers.
Cbsi and North American Publishers Service, Inc. are different companies. United Benefit Advantage is not an independent business, but is a discount membership program that a third-party business, such as North American Publishers Service, Inc. offers to their customers.
We want to ensure that all of your issues are resolved to your satisfaction as soon as possible. If you were unable to resolve this matter, please call us at 1.888.255.4989 and a representative in our customer service call center will assist you and verify the status of your membership. At that time, our representative can connect you with them to address your complaints directly for further resolution.
Sincerely,
Edwin O. Velazquez - Program Support Specialist - Cbsi Membership Services
