- Report: #137211
Complaint Review: Northwest Glass Art - Washington
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Northwest Glass Art
northwestglassart.com Washington, U.S.A.
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Northwest Glass Art Ripoff false advertisement, no response from company Lynwood Washington
I had visited their website, and one of the first things that caught my eye was at the top of their index page was an ad in big bold red letters saying that they offer a free lollipop pipe (value $25) and free shipping with any order over $50. This seemed like an awesome deal.
I placed my order with them buying two products, one at $40, and the other at $15, so my order finally totaling $55. So I was obviously entitled to the free gift. I payed for my order and did indeed get free shipping, products I had payed for arrived, but to much heartache and dismay, the free pipe wasn't there.
That was the sole reason i had chosen to order from their site was for the free pipe. I had tried to contact them numerous times and they had not responded at all. I'm no lawyer but this seems like a classic case of false advertisement. I demand justice!!
Dan
Anchorage, Alaska
U.S.A.
I placed my order with them buying two products, one at $40, and the other at $15, so my order finally totaling $55. So I was obviously entitled to the free gift. I payed for my order and did indeed get free shipping, products I had payed for arrived, but to much heartache and dismay, the free pipe wasn't there.
That was the sole reason i had chosen to order from their site was for the free pipe. I had tried to contact them numerous times and they had not responded at all. I'm no lawyer but this seems like a classic case of false advertisement. I demand justice!!
Dan
Anchorage, Alaska
U.S.A.
3 Updates & Rebuttals
Dan
Anchorage,Alaska,
U.S.A.
Greg, whats the deal?
#2Author of original report
Mon, June 13, 2005
OK, i am fed up, Greg said he would take my word for it and i still have not received anything from this guy. They said they would "take my word for it" and still nothing, it seems that every time i come to check if there has been a rebuttal or some sort of change with my report, there are many other people who are still falling victim to this madness. I plan to take a trip to seattle here very soon, and Lynnwood can't be too far from there. Emails and phone calls and even public outcry doesn't seem to get anything done, i am going to take it upon myself to find this jerk and let him know the amount of stress and time he has wasted of mine. Get back to me Greg and give me what is rightfully mine!!! Hopefully i don't have to come and "file a complaint" in person.
Dan
Anchorage,Alaska,
U.S.A.
Dan Hertzler
#3Author of original report
Mon, April 25, 2005
My order number was 5351,you should be able to get desired info from there
Greg
Lynnwood,Washington,
U.S.A.
We'll take your word for it.
#4REBUTTAL Owner of company
Thu, April 21, 2005
Please give me more info. Dan in Anchorage is not enough. We ship 100 plus order's a day. It is possible we made a mistake and you didn't receive your free piece. We have had issues with our web host and their e-mail system. That is why we haven't been able to respond to many of our customer's e-mail's. We will be putting up a contact number in the coming week's, so this shouldn't be a problem anymore.
