- Report: #546886
Complaint Review: Norton Anti-virus - Internet
Reported By:
Lauren -
Dallas, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Norton Anti-virus
Internet, United States of America
Phone:
Web:
www.norton.com
Categories:
Business Rating:
(0)
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Norton Anti-virus Unauthorized Renewal Charge Internet
Norton has billed be $75 for a subscription renewal on a computer I haven't used in months. I won't connect to the internet and the anti-virus software never worked 100% correctly to begin with. This must be a common problem because there are several links to solving this problem on thier website. According to their website, the approximate hold time is 1 minute and I have currently been on hold for 37 minutes. I am sure Norton hopes people won't notice this $75 on their CC, but they didn't slip past me.
