Bought Deluxe Label Maker 4 online from "Herman St." 2 months later it stopped working. Tried to uninstall and reinstall and it screwed up my computer. Won't load, won't redownload, won't uninstall!!!!!! No email to write to only paid online support. I hope this company and Nova Developement go down hard. I hope the whole world reads their deceptive tactics and understands their greed. I will never order anthing from either of these places again and hope the warry buyer won't either. They are just here to steal from us!!