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  • Report:  #266673

Complaint Review: NSBA National Small Business Alliance - Cathedral City California

Reported By:
- WACO, Texas,
Submitted:
Updated:

NSBA National Small Business Alliance
PO Box 1630 Cathedral City, 92235 California, U.S.A.
Phone:
202-661-4764
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
On June 25, 2007 I received a call from NSBA offering me a credit card with lots of other promises. I told them it sounded to good to be true. They offered to send me a booklet to look over and let me decide if I wanted to accept their offer. I had two deaths in the family and did not look over the "Booklet" until after the funerals. I then called NSBA to find out more details of their membership I could never get anyone by phone. I went online and told them I had concerns that I was unable to talk to anyone personally. They responded by saying go to http0://www.natlsba.com. Still no one to discuss the membership with. On August 7, 2007. I went to my bank to get money to pay my rent and I was told I was over drawn When I ask why I was told because NSBA had drafted my account for #359.40 that morning at 8:49am and that they had tried to drafted my account again at the very same time that morning. I did not give NSBA my account number. I never gave NSBA permission to draft my account for any amount of money. After going over my bank account history I found where NSBA had drafted are tried to draft money from my account dates: June 28,2007 $1.00,July 6, 2007 $149.95, July 24, 2007 $359.40, July 31,2007 $359.40, August 7,2007 $359.40 $359.40 them drafting my account with me unaware of it also caused me to have 7 overdraft fee's at $25.00 each time. For a total of $1044.00.

I finally got a response after several calls on hold forever then I sent an email demanding the money be put back in my account that day. The response was that I needed to cancel. (Cancel What?? I Never Agreed Nor Did I Sign Up For Anything). These people at NSBA are very deceptive thieves. Even when I was on the phone with member services operator she was very rude. When I ask to speak with a Supervisor I was told I did not want to go there that she was trying to help me and if I kept it up she would have to tell me to have A Good Day! And the only way I could contact a Supervisor was by email are fax. My name was not even spelled right on the information they sent me. How can we be Protected from people like these Con Artists?

Donna B. Waco,Texas

Donna b.

WACO, Texas

U.S.A.


2 Updates & Rebuttals

Anonymous

Baltimore,
Maryland,
U.S.A.
System Glitch? NOT!

#2UPDATE EX-employee responds

Thu, August 23, 2007

There is no such thing as a "system glitch" when it comes to NSBA. I am a former employee of one of the many call centers NSBA uses to sell their worthless credit line. Simply put, your information was uploaded to NSBA as many times as your account was charged. If they needed to reflect more sales on any given day, they would simply add your information to that days sales, hoping it does not bounce back as a duplicate. NSBA is a rip off, plain and simple. You are paying an upfront fee of $510.35 ($1.00 ACTIVATION FEE; $149.95 ENROLLMENT FEE; AND $29.95 A MONTH, PAID IN ADVANCE ANNUALLY) for a $8,000.00 credit line, $5,000.00 of which is for travel, and $3,000.00 is for computers. BUT, when you utilize this so called credit line, you HAVE to pay a DOWNPAYMENT of almost 50%, and the remainder is applied to your so called credit line. BTW, you also have to pay the $359.40 ($29.95) every year, in advance. I assure you, it wont be long before NSBA is hit with a huge class action law suit by the many people they have ripped off.


Dennis

Washington,
District of Columbia,
U.S.A.
SYSTEM GLITCH

#3REBUTTAL Owner of company

Mon, August 13, 2007

Donna, After investigating your claims we did find that your account had been inadvertently charged twice. We will be refunding your money this week in full. Regarding your OD charges, please fax me a copy of your bank statement to me personally indicating that our second charge caused the over draft and we will reimburse you for them if indeed we did cause them. Regards, Dennis Mario NATIONAL SMALL BUSINESS ALLIANCE, INC. 760-322-5572 Main 760-902-8415 Cell 760-406-6035 eFax [email protected]

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