- Report: #341127
Complaint Review: NSBA - National Small Business Alliance - Washington District of Columbia
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Author Confirmed
Why?
NSBA - National Small Business Alliance
1201 Pennsylvania Avenue, Ste 300 Washington, 20004 District of Columbia, U.S.A.
Phone:
800-506-6722
Web:
N/A
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NSBA - National Small Business Alliance 213 days and still no refund Washington District of Columbia
In November of 2007 I received a phone call from a represenative, offering me a low intrest rate credit card. I signed up with the understanding that if this was not for me I could cancel within 30 days. I NEVER received anything from them as promised however they began deducting charges from my checking account. first one was for $1.00 then a few days later $149.95 then a few days later $359.40 totaling $510.35. I called and cancelled immediately which was within my 30 days and given a cancellation number. I was told that I would receive a refund check with 45 days. After 45 days I began calling and was on hold for long periods of time. when I finally spoke to a customer service agent I was then informed it was 45 business days and they had until 01-24-08 to issue me a refund. after 01-24-08 I began calling again they refered me to Romy Schlaffer 1-800-350-0577 (number is a mail box only) and she NEVER returned my calls. While searching on the internet I found the National small Business Adminstration web site and they had a section explaining they are not the NSBA- National Small Business Alliance and had information on how to get in touch with the Denis Mario President of National Small Business Alliance. I began calling him, He also NEVER contacted me however he did have a young lady contact me and she explained they had credit card fraud on their accounts and refund were delayed 6 to 8 weeks how ever now it has been 201 days since I cancelled, and 145 days since my refund was due to me.
Tammy
Kissimmee, Florida
U.S.A.
Tammy
Kissimmee, Florida
U.S.A.
