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  • Report:  #127213

Complaint Review: NSBA Nationall Small Business Alliance - Washington District of Columbia

Reported By:
- Springdale, Maryland,
Submitted:
Updated:

NSBA Nationall Small Business Alliance
NationalSBA.com Washington, District of Columbia, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have a problem with the rebutal offered by the founder of the company - mainly because the exact same thing happened to me a month later. If your people were being told to tell the truth it is a hard to believe that they are telling the same lie. I to was told on 3 seperate occasions that I was getting a platinum mastercard or visa. I was fortunate enough to get suspicious when the call ended and I called the customer service number privided and I could not get through after several attempts.

I contacted my bank immediately to block any transmission of funds. I then called back and without asking for any information I was given the opportunity to get my $8000 line of credit. So I went through the step making up info as I went along constantly asking the person to confirm that this was a master card or visa with a $8000 limit - they verified that every time.

I did this twice on the third call I asked to speak to a supervisor and she said much of what you said in you letter... funny thing is that very supervisor was the person I spoke with during my first call and she lied to me then. Your company is misrepresenting itself and that is being nice about it.

Cecilia

Springdale, Maryland
U.S.A.


1 Updates & Rebuttals

Dennis

Washington,
District of Columbia,
U.S.A.
HAS BEEN ADDRESSED

#2REBUTTAL Owner of company

Tue, May 03, 2005

Upon further investigation and analysis, we did find out that one telemarketer was not adhering to the established guidelines for the program. She has has been fired. I do apologize for this. We have instituted stricter monitoring and severer consequences.

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