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  • Report:  #76980

Complaint Review: NSS Magazine - Internet

Reported By:
- houston, Texas,
Submitted:
Updated:

NSS Magazine
buy.com Internet, U.S.A.
Phone:
800-7733142
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
On Tuesday Jan 13th 2004- My bank acccount was charged an unauthorized amount of $34.00 from an NSS Magazine order. I have not order any magazines from this company or any other in the past month.

The phone # that was provided for this non-authorized transaction was 1.800.773.3142. When I tried to call this # in order to discuss this charge, I was answered with an automated voice system. Immediately it greeted me with the option to dispute this charge. When I agreed this was in reference to a disputed charge the automated system wanted me to enter my credit card # in order to look up my account.

I then proceeded to hit "0" in hopes to talk to a live person, but no luck. And of course I was not about to give my cc#, so I proceeded to punch a bunch of #'s in and still not a live person would answer. Finally, I went through another voice menu where they gave me the option to talk to someone and then I was left on eternal hold for about 10min.

Therefore I notified my bank immediately and they are currently investigating this out right fraud! This really makes me leary to ever shop online again where there is a chance of another company such as NSS Magazine, someone of a fraudlent nature might steal my CC# info during an honest transaction from a reputable online site!

j

houston, Texas
U.S.A.


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