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  • Report:  #1200639

Complaint Review: NTTA North Texas Tollway Authority - Texas

Reported By:
Bob K - longview, Texas,
Submitted:
Updated:

NTTA North Texas Tollway Authority
Texas, USA
Web:
N/A
Categories:
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So who do we complain to about the Fees and Late Charges from NTTA?? This appears to be an ongoing problem with them not billing until a late charge is applied. I sent my $ 3.36 for the use of their road and they sent it back. I cashed it and recieved another bill $13.36 with +$10 late charge. I called and explained that I had paid the initial fee and that it had been sent back. She stated that they did not recive it. after I told her I had a copy of the check sent and thiers sent back, she said I probably did'nt put my TAG # on the check. I asked her how they knew who to sent the check back too and she said by my name and address. Well I said could they not cross referance that to my bill and she said no!! So the problem is, this seems to be a problem so WHO DO WE COMPLAIN TO???



2 Updates & Rebuttals

Bob K

longview,
Texas,
Wrong assumption!

#2Author of original report

Tue, January 13, 2015

Well I put the Information on the ELECTRONIC CHECK that is required and that is all they need. By the way your an a*hole!!

 


Stacey

Texas,
Complain too??

#3Consumer Comment

Sat, January 10, 2015

 Yourself!!! I have never had any problem with the NTTA sending me bills and the bills being paid!! SO how is it that your check was sent back to you??? I am gonna take a wild guess that you did not send the bill with your check.

SO this is on you.  Get a toll tag and your problems will be over!

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