- Report: #909143
Complaint Review: NTTA - Plano Texas
Reported By:
Donny -
carrolltoon, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
NTTA
5900 West Plano Parkway Plano, 75093 Texas, United States of America
Phone:
Web:
www.ntta.org
Categories:
Business Rating:
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NTTA North Texas Tollway Authority Sent me over two years worth of tickets, that I knew nothing about. Plano, Texas
I moved to Texas in 2010. I was not familar with tolls. I seen toll manned toll booths at some places , so I pulled over to put money in the bucket. I was unware that you will be tolled even if you see not manned tolls around. This was new to me. So last week I got bills from the NTTA starting from June 2010 being charged almost every day for toll fees. I contacted them and advised them how come I am just now getting these bills?
I would have stop traveling on these so called toll roads or bought a toll tag if I would have know about this. I asked them does it make sense if I did this on purpose to travel almost everyday through these tolls? They said it does not matter. The first person I spoke to advised me that it took so long because I had out of state tags and they did not have permission to search it. That did not make sense, so I escalted the call to a supervisor, who gave me a different answer. She said they go through a 3rd party vender, so it is on them if it takes two years to find me.
I escalted the call again and was finally told that it didnt matter if I did not know and that they can cleary tell that I most likely had no idea about how the toll system worked and that it they would of got bills to me sooner, I would not have all these expensive charges. I want to make note that the first person I spoke to said to me, that they get many out of state tags with people who have over $1000.00 worth of bills. I asked her if it is there process to hold onto bills until they charge up high, and then finally attempt to find the victim.
Sounds like a scam to me, please if a law suit is in the works count me in. Thank you.
I would have stop traveling on these so called toll roads or bought a toll tag if I would have know about this. I asked them does it make sense if I did this on purpose to travel almost everyday through these tolls? They said it does not matter. The first person I spoke to advised me that it took so long because I had out of state tags and they did not have permission to search it. That did not make sense, so I escalted the call to a supervisor, who gave me a different answer. She said they go through a 3rd party vender, so it is on them if it takes two years to find me.
I escalted the call again and was finally told that it didnt matter if I did not know and that they can cleary tell that I most likely had no idea about how the toll system worked and that it they would of got bills to me sooner, I would not have all these expensive charges. I want to make note that the first person I spoke to said to me, that they get many out of state tags with people who have over $1000.00 worth of bills. I asked her if it is there process to hold onto bills until they charge up high, and then finally attempt to find the victim.
Sounds like a scam to me, please if a law suit is in the works count me in. Thank you.
