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  • Report:  #1358687

Complaint Review: Nu Modern Skin Care - Internet

Reported By:
Laura - Knightdale, North Carolina, USA
Submitted:
Updated:

Nu Modern Skin Care
Internet, USA
Phone:
888-771-3270
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

Given a trial of two skin care products offered on the Internet for under $12, I took the bait.  One product (ie, Ombia Derma through ENHANCE HEALTH TRIAL P HEALTH PROJECT) was offered for $5.95 with the second product (ie, Renewed though NU MODERN SKIN CARE) offered for $4.95.  It was "too" good to be true.  Although these two products did arrive fairly quickly through the mail in a single mailing envelope, another same-like envelope was sent within the next week containing the same two products.  That seemed odd, but because I have incurred a number of shipping errors by various companies over the years I thought nothing more about it...UNTIL, I looked @ my bank statement two weeks after the second package had arrived & saw new charges my Debit Card for $89.97 & $94.97, respectively.  As well, the bank statement noted these charges as being "RECURRING."  Unbelievable!  Not only did I NOT sign up for recurring product, but when I first tried to call the telephone numbers listed along with the merchant information off my statement, but both numbers were bogus.  One went to a laboratory & the other to a call center (the first time).  Of course, I filed a dispute through my bank, but the Merchant's bank has refused to honor it.  So, I called one of the numbers again that, this time, was answered by someone who not only said that the company would not take the product back even if I tried to send it to them, but they would not reimburse me because they "Won" the dispute.  Incredible, and the telephone clerk said it with glee!  Nanny, nanny...  This is THE worst and only scam I have ever been involved in, thank you.  I am just hopeful that the bank, who reportedly said they could go "above" filing that initial dispute by filing another claim in my behalf can settle it in my favor.  The old adage "If it's too good to be true, it usually is" was uttered by someone who also had to learn the hard way.  Don't do it with these products.



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