Jaime
Mechanicsburg,#2UPDATE Employee
Tue, April 19, 2005
It is people like you that make my job a living hell. God forbid we make a MISTAKE! We handle over 40 different book club, with nearly 10 million members. Just try to grasp the number of books we ship on a daily basis. Nobody is perfect, and mistakes will happen. That is what happened. A simple mistake. We did not intentionally send you the wrong book just to ruin your day. I can 100% garantee you that if you would have simply contacted us and said "hey, I got the wrong book" we would have IMMEDIATELY corrected it and reshipped your order - AND send you a POSTAGE PAID label to return the wrong one to us.