I ordered the Pure Detox Max, intending to cancel and pay only the shipping, as advertised.
My order was shipped on 3/30/2015. When I phoned the indicated number (866-492-6596) to request a return merchandise authorization, the phone rang and rang, with periodic voice-over indicating that my call would be answered in the order received. After 20 minutes (I had it on speaker phone while I was cooking), it went into a busy signal. I called back and it repeated the same cycle. The message did include an option to press '6' and leave a message for a call back within 24 hours. I left my name and number - and still have not heard back. I even left my message on all 4 product lines. I have periodically repeated my attempts, with no success in reaching an agent.
This is quite a racket! If you can't reach them to cancel, then you are hooked into the obligation.