- Report: #1193154
Complaint Review: Nutrishift - Internet
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Author Not Confirmed
Why?
Nutrishift
Internet, USA
Phone:
888-707-8642
Web:
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Nutrishift Garcinia Cambogia Free trail farce - charges 69.00 for one bottle of product on autoship when ordering the free trial. Salt Lake City, Utah Internet
I feel like I was ripped off by the Nutrishift company which advertised Garcina Cambogia when they advertised a free 14 day trial and just pay shippping. I was expecting a small bottle with enough in it to see if I could lose weight. Nothing happened and I received a full-sized bottle in the mail for which I was charged $75.68. I didn't look on my online statement to see that I had been charged that because the charge came at the end of the month and I had expected to receive a $5 something charge. I received another bottle and set it aside to send back. Again I received another bottle and looked at my online statesment and relized that they had charged that amount for each bottle. I coudn't find the information in my statement to call the company so I procrastinated and, today I received another bottle but this time there was a number at the bottom of the package so I called it and said I wanted to send back the 3 unopened bottles and get a refund. The customer service guy said he would only refund the latest bottle. That seems like bad business to me. The bottles clearly are new, still in the original packaging and I didn't intend to receive an autoship program. Now, I have to send the bottle back with a return receipt, call them again and hope they refund my money.
I am used to dealing with companies that have a 60 day money back guarantee and even though they covered themselves legally in the fine print, I just want people to be aware that the company policies aren't customer friendly even though their customer service rep was. Most things that say free trial are planning on charging your account before you actually have 2 weeks to try it and decide.
