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  • Report:  #100907

Complaint Review: OAN Services Aka ACI Billing Services Aka Billing Services Group LLC - Northridge California

Reported By:
- RI, Rhode Island,
Submitted:
Updated:

OAN Services Aka ACI Billing Services Aka Billing Services Group LLC
PO Box 1175 Northridge, 91328 California, U.S.A.
Phone:
800-944-9646
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was disturbed to find outrageous OAN/ACI/Teleseven,LLC charges for what appeared to be a directory assistance inquiry for a a Las Vegas phone number on our latest phone bill. We have no family, friends, or business contacts in Nevada, and I knew the call had been billed in error. Also, we never use the 555-1212 method of directory assistance. I use the www when I need a number that I can't find in the book.

The charges for ONE call to 702-555-1212 directory assistance totaled $6.58! The charges were broken down as follows:

Toll calls: $4.33, Miscellaneous charges and credits (USF Carrier Admin Fee): $1.65, Federal Tax: .18, State Tax: .42

I called our local provider, whose bill the charges appeared on, and they informed me that they would remove the charges from my bill, but that I would need to contact OAN.

I contacted OAN and they said that the number only "appeared" to be a inquiry for a Las Vegas phone number. They said that all directory assistance charges were routed to a Las Vegas number--hence the 702 prefix. Sounded somewhat fishy to me at the time, but after coming across the other, similar, ripoff reports I can see a pattern emerging.

We will not be paying that portion of our bill.

Links to several other complaints:

http://www.ripoffreport.com/reports/ripoff97114.htm

http://www.ripoffreport.com/reports/ripoff100109.htm

http://w3.ripoffreport.com/reports/ripoff100783.htm

Be on your guard against this type of OAN/ACI/LLC scam. The related ripoff reports I read have all occurred in the past two to three months.

The company seems to operate under several titles: OAN Services, ACI Billing Services, Billing Services Group,LLC.

I am not sure of their connection with Teleseven, LLC.

Here is all of the info I could collect on all three:

OANServices//ACI Billing Services, Inc.

http://www.oanservices.com

Post Office Box 1175

Northridge, CA 91328

818-678-4626

Billing Services Group, LLC

2700 Patriot Blvd., Ste. 150

Glenview, IL 60025

Phone:847-832-0077

Fax:847-832-9308

TelSeven LLC

http://telseven.com

email: [email protected]

200 Executive Way

Ponte Vedra, FL 32082

Toll Free: 800-731-7777

Fax: 904-285-1002

Pat

Rhode Island
U.S.A.


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