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  • Report:  #72586

Complaint Review: Ocwen Federal Bank FSB - Orlando Florida

Reported By:
- Taylor, Texas,
Submitted:
Updated:

Ocwen Federal Bank FSB
12650 Ingenuity Drive Orlando, 32826 Florida, U.S.A.
Phone:
800-746-2936
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have dealt with Ocwen Federal Bank FSB for over 6 years with a 2nd mortgage at 13.99% interest. I got this loan at that interest rate because it solved many financial problems at the time. Interestingly enough, my troubles began After I got a consolidated mortgage that paid off Ocwen and one other lender.

There is an all important document called a Release of Lien that frees the home owner from the lender. Without this Release, you cannot get another mortgage, period. I have been attempting to get this Release for 4 months.

I have called Ocwen more times than I can remember and waited for weeks for action on this. I have been promised that the release would go (and I have been told that it has been sent) to my County Clerk for his action, although Ocwen is vague on when it was sent. My County Clerk has told me that he is waiting for the documents from Ocwen so he can file the Release of Lien.

This document does Ocwen no good at all. Ocwen has been paid in full so there is no reason to hold it. I am greatly concerned that they will conveniently forget about it and hold the Release of Lien indefinitely leaving me powerless if I need to get another mortgage. If they are slow in releasing liens, anyone can lose a new mortgage because they seem to ignore requests for this document from everyone including future lenders.

Kenneth

Taylor, Texas
U.S.A.


4 Updates & Rebuttals

Elvera

Carrollton,
Texas,
U.S.A.
write the Texas Office Of Consumer Credit Commisioner. They regulate second mortgages

#2Consumer Suggestion

Fri, November 21, 2003

First of all, write a formal complaint letter to Ocwen. Not that they will do anything, we all know that, but this is so that they will see who else you are getting involved, because you will put on the bottom of letter a list of all places that will receive a copy of this complaint. Then, write the Texas Office Of Consumer Credit Commisioner. They regulate second mortgages in Texas. This Office has helped me in another type situation with a loan servicer, and they do work for you. CC your complaint also to the Texas AG and Secretary of State. The Secretary of State will act as if this is a consumer issue and not one, of a corporation acting in bad faith, doing business in the State of Texas. Oh well, but you are making sure they will all know about it. Then, also, copy HUD. If you can think of other places to send this complaint to, do so. TDHCA comes to mind. You must send all this by registered mail and with a return receipt from Ocwen and HUD. If your complaint is all over the place, let them all TRY to act like this is not happening. I hope this will work for you.


Elvera

Carrollton,
Texas,
U.S.A.
write the Texas Office Of Consumer Credit Commisioner. They regulate second mortgages

#3Consumer Suggestion

Fri, November 21, 2003

First of all, write a formal complaint letter to Ocwen. Not that they will do anything, we all know that, but this is so that they will see who else you are getting involved, because you will put on the bottom of letter a list of all places that will receive a copy of this complaint. Then, write the Texas Office Of Consumer Credit Commisioner. They regulate second mortgages in Texas. This Office has helped me in another type situation with a loan servicer, and they do work for you. CC your complaint also to the Texas AG and Secretary of State. The Secretary of State will act as if this is a consumer issue and not one, of a corporation acting in bad faith, doing business in the State of Texas. Oh well, but you are making sure they will all know about it. Then, also, copy HUD. If you can think of other places to send this complaint to, do so. TDHCA comes to mind. You must send all this by registered mail and with a return receipt from Ocwen and HUD. If your complaint is all over the place, let them all TRY to act like this is not happening. I hope this will work for you.


Elvera

Carrollton,
Texas,
U.S.A.
write the Texas Office Of Consumer Credit Commisioner. They regulate second mortgages

#4Consumer Suggestion

Fri, November 21, 2003

First of all, write a formal complaint letter to Ocwen. Not that they will do anything, we all know that, but this is so that they will see who else you are getting involved, because you will put on the bottom of letter a list of all places that will receive a copy of this complaint. Then, write the Texas Office Of Consumer Credit Commisioner. They regulate second mortgages in Texas. This Office has helped me in another type situation with a loan servicer, and they do work for you. CC your complaint also to the Texas AG and Secretary of State. The Secretary of State will act as if this is a consumer issue and not one, of a corporation acting in bad faith, doing business in the State of Texas. Oh well, but you are making sure they will all know about it. Then, also, copy HUD. If you can think of other places to send this complaint to, do so. TDHCA comes to mind. You must send all this by registered mail and with a return receipt from Ocwen and HUD. If your complaint is all over the place, let them all TRY to act like this is not happening. I hope this will work for you.


Elvera

Carrollton,
Texas,
U.S.A.
write the Texas Office Of Consumer Credit Commisioner. They regulate second mortgages

#5Consumer Suggestion

Fri, November 21, 2003

First of all, write a formal complaint letter to Ocwen. Not that they will do anything, we all know that, but this is so that they will see who else you are getting involved, because you will put on the bottom of letter a list of all places that will receive a copy of this complaint. Then, write the Texas Office Of Consumer Credit Commisioner. They regulate second mortgages in Texas. This Office has helped me in another type situation with a loan servicer, and they do work for you. CC your complaint also to the Texas AG and Secretary of State. The Secretary of State will act as if this is a consumer issue and not one, of a corporation acting in bad faith, doing business in the State of Texas. Oh well, but you are making sure they will all know about it. Then, also, copy HUD. If you can think of other places to send this complaint to, do so. TDHCA comes to mind. You must send all this by registered mail and with a return receipt from Ocwen and HUD. If your complaint is all over the place, let them all TRY to act like this is not happening. I hope this will work for you.

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