- Report: #1179050
Complaint Review: Ocwen loan servicing - Nationwide
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Ocwen loan servicing
Nationwide, USA
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Ocwen loan servicing Ocwen loan servicing opts out participating in Save the Dream bailout Money West Palm Beach Nationwide
In 2011 I did a Hamp loan modification with them. They took the original $13200 mortgage and by the time they were finished I owed a whopping $162,000 on the mortgage and a $48000 balloon payment. That's $210,000, they racked up 79,000 dollars in interest fees, late fees, and attorney fees.
So, I filed for a save the dream refinancing(HARP), and mortgage reduction, the State of Ohio approved me for a bail out of $25,000 to help reducing my mortgage, Ocwen Loan Servicing opted not to participate in the program. But they did however tell them that I only needed $2900.00 to get my mortgage caught up. I was not behind! they (the State of Ohio)approved 2 months of payments @ 818.40, 1636.80, which has not been applied, and I have no idea what the other $1300.00 is to be used for.
I recieved a late notice in the mail for my September payment. When I called in to find out where the money is they, someone called Arnold; said he sees a note on the account but nothing has been applied, so no statisfaction, of course.
So now I have to wait till Friday to talk to the person who handles my account to get my answers. I constantly have to hold my breath every month waiting for something to happen to my payment. They always try to get you for late charges. I have had to appeal 3 of my payments this year because they were applied late, recieved on time, but applied late. Then you have to argue with someone who barely speaks English to get it reversed,this is crazy.
How is this company allowed to stay in business? How many law suits must be file?, How many time are they going to violate the terms of there agreements before the Government steps in.
