- Report: #1021436
Complaint Review: ODesk - Internet Internet
Reported By:
travelguy -
Longwood, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
ODesk
Internet, Internet, United States of America
Phone:
Web:
www.odesk.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ODesk Deceptive Practices, Don't Support the customer , Internet
Had a contract with a person on odesk to design a webpage. I had provided detailed requirements, and made the contractor repeat the requirements back to me so I knew he understood what I was asking for.
Bottom line, I paid the contractor a milestone payment to release the work on my server so I could go through it, and the website did not comply with the requirements.
I asked for a refund, and the contractor refused. I filed a complaint with ODesk sine they are the ones I paid, and they processed the credit card and they are refusing to give me a refund, because they say they do not warrant the use of fixed price contracts on their system. This is the first time I have heard of this.
Buyer beware...
Bottom line, I paid the contractor a milestone payment to release the work on my server so I could go through it, and the website did not comply with the requirements.
I asked for a refund, and the contractor refused. I filed a complaint with ODesk sine they are the ones I paid, and they processed the credit card and they are refusing to give me a refund, because they say they do not warrant the use of fixed price contracts on their system. This is the first time I have heard of this.
Buyer beware...
