- Report: #1294179
Complaint Review: Off Broadway Shoes - Internet
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Author Not Confirmed
Why?
Off Broadway Shoes
Internet, USA
Web:
Www.offbroadwayshoes.com
Categories:
Business Rating:
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Off Broadway Shoes Internet
I ordered a pair of shoes from this website, when the shoes arrived us postal mail (they were supposed to be sent fedex) the box they were in was smashed, the shoes were a completely different product, brand, style and color from what I had ordered, while the included order sheet listed the correct item I had orderd. The same sheet stated there was an included prepaid return label should I need to send them back, there was no label in the package. I called customer service they said they would email me a rerun label which I was responsible to print out, I was responsible to take the shoes to a FedEx store, which I have none near me, mail them back, and they would not send me the correct shoes until the received the wrong shoes THEY sent me first. Worst experience ever, I will never shop with them again and I suggest you do not either.
