- Report: #580271
Complaint Review: Offerpal Media Inc. - Freemont California
Reported By:
iluvdragnz -
Buffalo, Kentucky, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Offerpal Media Inc.
161 Mission Falls Dr. Freemont, 94539 California, United States of America
Phone:
5102575600
Web:
www.offerpalmedia.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Offerpal Media Inc. Refused to acknowledge that I even existed after I completed an offer for 3420 "hall Passes". Freemont, California
This company handles the outside offers for a game I play on FaceBook. I took the offer from Disney DVD's to earn 3420 hall passes. The company never answered to let me know it got confirmation. Contacted them, they wanted confirmation. Sent the confirmation. No response. Sent second time, no response. I went to site and checked on missing passes. Their response:" Your Customer Service inquiry is being reviewed. We appreciate your patience." This has been since 2/22/10. A little excessive, or fraud?
1 Updates & Rebuttals
matt_mcallister
United States of AmericaHelp with your Customer Service Issues
#2UPDATE Employee
Tue, March 16, 2010
Hi "iluvdragnz" -- I'm sorry you've gotten no response from our customer service team. I assure you we take all complaints seriously. If you send me an email to matt.mcallister @ offerpal.com (remove the spaces), I'll make sure we escalate your inquiry.
Thanks,
Matt
