- Report: #1501148
Complaint Review: Office Depot #544 Coral Springs - Coral Springs Florida
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Office Depot #544 Coral Springs
651 N University Dr. Coral Springs, 33071 Florida, United States
Phone:
8004633339
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Office Depot Representative receiver of package Made package disappear Florida
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If I could give zero stars I would. I am in eBay seller andM constantly shipping things with UPS USPS or FedEx. In this instance we Dropped off a package at one of FEDEX’s authorized acceptance centers, Office Depot. They have a bin that accepts packages like all the competition. That is the last we heard of this package. They accepted the package, accepted the liability, and deny all responsibility... We filed a claim with FedEx and their excuse was because it wasn’t in their system they will not cover it.
They have a duty since they except packages there (at Office Depot) to ship packages once they are dropped off. Dishonest and deceitful ! I had to refund the buyer their funds and disappointed them that they were never going to receive their product. We did everything proper in this instance. From dropping it off where they suggested, to opening up a claim. Then they deny it because they tell us it’s not in the system.
That’s exactly what we told them multiple days before. That’s what the whole issue is we suspect it was stolen once it was in their representatives position. Once you allow the company to accept packages for you you except liability. In this FedEx has dropped the ball
1 Updates & Rebuttals
Margolin
Brighton,Massachusetts,
United States
You reported yourself.
#2Consumer Comment
Thu, October 22, 2020
Hi Jay
While this is clearly a report about your bad experiances with Fed Ex. However the only person listed on the report is Jay Fertig. You reported yourself. Please refile with the appropriate company name in the tile.
