- Report: #1083065
Complaint Review: Office Depot - Internet
-
Author Not Confirmed
Why?
Office Depot
Internet, USA
Phone:
800-463-3768
Web:
www.officedepot.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Office Depot Price is not guarantee at Office Depot Internet
I bought a desk at Office Depot and it is still in the boxes when I see in less than a week an Office Depot ad showing the desk discounted $170. Email Customer Services and asked if I can get the discount since usually major companies provide a price guarantee for 30 days. They said that the discount it provided just atb the stores. I contacted the stores and they said that this is only a delivery item. That I have to order it online. My only choice is return the desk and order it again and paying for shipping again. So Terry from Office Depot E-Commerce Support blatantly lied about that I could only get the discount at the store, since they do not carry the item.
1 Updates & Rebuttals
Jesus
Hialeah,Florida,
Office Depot agreed to refund
#2Author of original report
Tue, September 10, 2013
Terry from E-Commerce Support at Office Depot.com confirmed that they are processing the refund. I am pleased that Office Depot resolve the issue so quickly.
