Jered
Lafayette,#2UPDATE Employee
Sat, March 11, 2006
Don't forget that computer memory, when you check it in the system properties screen in the control panel, is the system's available memory, minus windows xp's massive program size, and minus the "shared video memory" detailed in the specifications. You haven't been cheated with substandard equipment. You simply think a basic knowledge of computers explains these things as fraud. The truth is that these features may be beyond your grasp as a user. If you had purchased the performance protection plan that you were offered, per standard operating procedure, you would have a technical support staff available to answer your questions correctly and promptly.
Jered
Lafayette,#3UPDATE Employee
Sat, March 11, 2006
Don't forget that computer memory, when you check it in the system properties screen in the control panel, is the system's available memory, minus windows xp's massive program size, and minus the "shared video memory" detailed in the specifications. You haven't been cheated with substandard equipment. You simply think a basic knowledge of computers explains these things as fraud. The truth is that these features may be beyond your grasp as a user. If you had purchased the performance protection plan that you were offered, per standard operating procedure, you would have a technical support staff available to answer your questions correctly and promptly.
Amy
Riverside,#4UPDATE Employee
Wed, August 17, 2005
For your rebate, since it sounds like you followed all of the proper steps, I would contact the store manager (not an assistant or key carrier). They should be able to assist you with this issue. As for your other problem, I assure you this is not how office depot does business. The way the sales associate and manager treated you is completely unacceptable by company standards. You can call the corporate office in Florida and file a complaint with customer relations or call the store and ask for the district managers office number. I assure you that kind of behavior would not be tolerated by the company.