- Report: #1425963
Complaint Review: OFFICE DEPOT - Upland California
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Author Confirmed
Why?
OFFICE DEPOT
Upland, California, United States
Phone:
800-463-3768
Web:
https://www.officedepot.com/
Categories:
Business Rating:
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OFFICE DEPOT REFUSED TO REFUND PAYMET FOR DEFECTIVE GOODS Upland California
I ordered a filing cabinet. It arrived with large dent. I requested to return the item and receive a refund. Office Depot stated the item would be picked up on 12/21/17, per return no. 989530528-001. I called Office Depot that morning, and was provided assurance that the driver was on his way. I waited ALL DAY, and the driver never appeared.
I returned the item myself to the Office Depot on Campus in Upland. The representative there provided additional assurances: "You don't need to worry about it. We'll take care of everything from here." Office Depot still rebilled my credit card for $210.23 on 01/27/18.
TOTAL RIPOFF!!! DO NOT DO BUSINESS WITH OFFICE DEPOT. THEY WILL STEAL MONEY FROM YOUR CREDIT CARD WITHOUT YOUR AUTORIZATION!!!
