- Report: #333292
Complaint Review: Official TV Online - NY Internet Technologies Official TV Store - Internet
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Author Confirmed
Why?
Official TV Online - NY Internet Technologies Official TV Store
Official-TV-Online.net Internet, U.S.A.
Phone:
631-284-3226
Web:
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Official TV Online - NY Internet Technologies Warning! It's not Official! They Do Not Ship Products! No Valid Contact Info! My Money Went To New York Internet
Thought I was ordering "As Seen On TV" products. Looked official to me. Products were never received, it's been 9 weeks. My payment was processed immediately though!! Do Not order from their site!!
I should have known something was up when there was no tax, there were seperate shipping charges for Each Item and there is no way to track your order! Hindsight's 20/20!
They do not respond to email inquiries although they say they will within 48 hours.
The Office telephone number is no longer available and the message box is full, you cannot leave a message!
The phone number that was given to my bank related to payment has a message machine/service, but the message says it's no longer active and they do not return calls, even if you press 1 for more options and press 2 to send your message via Urgent Delivery.
They tell you in their messages to direct all inquiries to their email address. The one they don't respond to.
They also say your questions will be answered within 48 hours. They sincerely remind you to check you Bulk email or Spam mail Folder for their reply and "apologize for the inconvenience". But they Do Not Respond to Any Emails, I've submitted 3. And, Yes, I keep checking my bulk/spam folder.
Madmom
North Richland Hills, Texas
U.S.A.
I should have known something was up when there was no tax, there were seperate shipping charges for Each Item and there is no way to track your order! Hindsight's 20/20!
They do not respond to email inquiries although they say they will within 48 hours.
The Office telephone number is no longer available and the message box is full, you cannot leave a message!
The phone number that was given to my bank related to payment has a message machine/service, but the message says it's no longer active and they do not return calls, even if you press 1 for more options and press 2 to send your message via Urgent Delivery.
They tell you in their messages to direct all inquiries to their email address. The one they don't respond to.
They also say your questions will be answered within 48 hours. They sincerely remind you to check you Bulk email or Spam mail Folder for their reply and "apologize for the inconvenience". But they Do Not Respond to Any Emails, I've submitted 3. And, Yes, I keep checking my bulk/spam folder.
Madmom
North Richland Hills, Texas
U.S.A.
3 Updates & Rebuttals
Steve
Bradenton,Florida,
U.S.A.
This is exactly why you NEVER do business with a "GoDaddy" registered domain!
#2Consumer Suggestion
Wed, June 25, 2008
Stay away from ANY business that registers their domain with GoDaddy! A haven for spammers and scammers!
Report_them_all_to_attorney_general_or_bbb
Not Applicable,Massachusetts,
U.S.A.
Report them! I did!!!
#3Consumer Suggestion
Mon, June 02, 2008
New York Attorney General's Office Consumer Complaint Link: http://www.oag.state.ny.us/complaints/pdfs/cns001web_consumer.pdf Better Business Bureau - New York, New York:www.newyork.bbb.org I've already reported them today for something I paid for and have not received. Better Business Bureau website was acting up but I kept on trying and was able to file my report. Don't let them get away. The more people file for getting ripped off the worse the company will look and hopefully we will get somewhere! Thanks and I'm ticked off too. I did it all in New York since they seem to be located there.
Madmom
North Richland Hills,Texas,
U.S.A.
Official-tv-Online took me for $81.76!
#4Author of original report
Sun, May 18, 2008
Forgot to tell you my internet order was $50.92, Shipping charge was $30.84 for a Grand Total of $81.76. I sent them an email after 10 days for tracking information after they failed to notify me that my order had been shipped. No reply. I sent them another email after 1 month, again for tracking info. No reply. I attempted to call them also and found that they could not be contacted by phone. My third email again requested tracking info as well as give them a Heads-Up that I was exploring methods to recoup my money, but thanking them if it had indeed been shipped. I gave them a full 8 weeks to ship the merchandise! I'm about to email them about this report as well as the one I filed with iC3. Thanks ROR for the forum!!
