Oilcan Henry employee
olympia,#2UPDATE Employee
Thu, April 08, 2010
So yes, both the Oil Can Henry on Marvin road, and on Whitman lane use a water/cleaner solution, that will freeze, to fill up customers washer fluid reservoirs. I have personally dealt with several complaints (some where pretty heated) about the fluid freezing, and every time I was presented with a complaint either myself or one of my co-workers would grab our "hot hose" (a hose that disperses steaming hot water), and flush out the reservoir until all the old freezable wash was gone. So we do care to a certain extent (though I work at the Marvin rd store, so maybe its different over at Whitman lane?). At any rate, this complaint is creditable, our window wash does freeze, but that doesn't mean that our oil is cheap. We use Castrol, and you can look it up and see that it is a very high quality oil. Our air and oil filters are made by a company called "Service Champ" that you can also look up. In a lot cases our filters are of better quality than the manufacturers filters. As far as us not putting synthetic oil in when that's what you are paying $70.00 plus dollars for. Lets just say that's Jiffy Lubes thing. I have never seen it happen at Oil Can Henry's, not even by mistake.
So if you are worried about our window wash, just tell us. As soon as we pull you in just say "Please don't fill my window wash." and we won't.