- Report: #1420654
Complaint Review: Okinus - Pelham Georgia
Reported By:
Eric -
Missouri city, other, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Okinus
157 W Railroad St S Pelham, 31779 Georgia, United States
Web:
okinus.com
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Business Rating:
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Okinus Quality time of Georgia Inc Overcharged me for cheap broken furniture Pelham Georgia
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I purchased furniture in 4/2013 from a furniture company here in Houston. It was a 3 room deal with a 90 day payoff well a few weeks after purchase things started breaking bed support boards broke and I'm 215lbs and my wife is barely 140lbs whole front of a drawer came off when my wife went to open it and one of the beams on the couch snapped. So my wife and I went to the furniture company where we brought it from they told us they were no longer liable for it we have to contact okinus and they can further help me well I did that couldn't get any feedback. So in 2014 I called my
bank and had them stop payments that got their attention that's when the phone calls started coming and I explained to them several times the furniture is broken and I refuse to pay for broken furniture and if they were willing to either repair or replace I'll gladly continue to keep paying for it but they insisted that I make payments or they can come pick it up so since they wasn't being cooperative I told them to them to come pick it up. They said they would make arrangements to pick it up and no one never came then I started receiving emails from senior manager Lacey Hayes
and I told her as well I instructed someone to come pick the furniture up I had put it in the garage because I had no use for broken furniture. Her reply was she had no knowledge that the furniture was broken and besides I had a 90 day payoff as if to say oh well so I told her once again come pick it up after that the phone calls as well as emails stopped and when I moved I threw it out I had no use for it and they never made a attempt to pick it up and I moved in 2016 and they been on my credit ever since same furniture they charged me a arm and a leg for my wife and I saw at
another furniture store and the sectional was $300 bedroom set was $500 not including mattresses and the same bunk bed we had for our kids I found at Wal-Mart for $200 but I have a balance for almost 3 grand sitting on my credit here it is 2018 and still nothing was resolved they are ripoffs and I strongly advise nobody to finance anything thru these people they are rude they don't care about the merchandise being finance only their money I wish I had a way to upload the photos so you'll could see the merchandise they wanted me to pay for they knew they was wrong that's why they never came and picked that furniture up
