Karl
Long Beach,#2Consumer Comment
Fri, June 27, 2014
Again and again their excuse is "we don't sell door to door so it's not our responsibility", but what they DON'T ADMIT is that they DO sell their dead meat products to independent contractors who aren't TECHNICALLY employed by Omaha Steaks, and that no matter how many complaints they might get about a specific independent contractor, THEY DON'T CARE and they will do NOTHING about it.
I know this for a fact because I had a bad encounter with one of their independent contractors and I called Omaha Steaks over and over again over the course of some weeks until they finally put me through to their company president. Or at least somebody who claimed to be their company president, that's not exactly something that can be proven over the telephone, is it? Regardless, that person who DID claim to be their company president said he knew the individual in Southern California that I was calling to complain about, and he also made very clear that he wasn't going to do anything about it because he DIDN'T CARE.
Now the representatives of that creepy company try to go on the attack by saying I ought to know and say the name of the company president, as if it mattered! Yes I did have his name written down on a piece of paper at one time, but I didn't retain it in memory. What difference does it make? Anybody can call the company and ask the name of their psychopathic company president if they want! And I don't care what his name is, I just wanted him to be responsible -- but he refused. All he has to do is stop selling his dead meat products to the independent contractors who represent his company poorly, which is what ANY responsible leader of ANY company would do.
So if a company is irresponsible in one way (which you can tell from all the bad reports Omaha Steaks has gotten on this wonderful consumer website), the logical thing is to expect them to be irresponsible in other ways. WORSE than abusive customer service people and independent contractors, OMAHA STEAKS DOES NOT TEST THEIR DEAD COW MEAT FOR MAD COW DISEASE AND THEY KNOW THEY COULD BE PASSING THE DISEASE TO THEIR CUSTOMERS -- BUT THEY DON'T CARE!
Want more proof of that? Visit madcowomahasteaks.blogspot.com and see for yourself!
Omaha Steaks
Omaha,#3UPDATE Employee
Mon, March 18, 2013
This post concerns me. Omaha Steaks does not authorize anyone to sell their products door to door. We take these situations very seriously. The only way to purchase authentic Omaha Steaks products is online on our website www.OmahaSteaks.com, in one of our retail store locations, by mail at our corporate office or by phone with one of our sales representatives.
If you have details regarding the individuals that visited your home such as, a description of their vehicle, their names or phone numbers, a license plate number, etc... please be sure to contact us directly to report this information. Thank you.
Omaha Steaks Customer Care