- Report: #1026212
Complaint Review: Omega Stores - Wallingford Connecticut
Reported By:
Lisa -
Granger, Indiana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Omega Stores
121 North Plains Insdustrial Road Wallingford, 06492 Connecticut, United States of America
Phone:
1-866-949-1080
Web:
omegastores.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Omega Stores Fraud, paid for a Lithium Battery got a lead battery instead. Now they refuse to contact me. Wallingford, Connecticut
I purchased a motorized trike for my father one year ago. We paid for a trike with an upgraded lithium battery. The batteries died a month ago and when we took the bike to a bike shop we were informed that we had regular lead batteries.
When I tried to reach costumer service by phone no-one ever answered, so I used email. I recieved an email back from them stating that I needed to tell them about the problem "a lot earlier so we could follow the directions at ....shipping corrections." When I emailed them back that I couldn't have known the issue a lot earlier because neither my father nor I are experts in batteries they simply stopped corresponding with me.
This company has no intention of righting their "mistake" or refunding my money. They just now choose to ignore my contact attempts.
When I tried to reach costumer service by phone no-one ever answered, so I used email. I recieved an email back from them stating that I needed to tell them about the problem "a lot earlier so we could follow the directions at ....shipping corrections." When I emailed them back that I couldn't have known the issue a lot earlier because neither my father nor I are experts in batteries they simply stopped corresponding with me.
This company has no intention of righting their "mistake" or refunding my money. They just now choose to ignore my contact attempts.
