- Report: #623646
Complaint Review: Omnitrace Corp - boca raton Florida
Reported By:
Susanne -
Twin Falls, Idaho, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Omnitrace Corp
23123 State RD 7 boca raton, 33428 Florida, United States of America
Phone:
888-965-6696
Web:
www.omnitrace.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Omnitrace Corp Do not use boca raton, Florida
I hired Omnitrace to help me find my birthmother. I found out I was adopted after the death of my child. I explained that I was griving and did not need to be taken advantage of. Sharla from Omnitrace explained to me that they would not do that and infact would give me a dicount of $1350.00. I needed to find my bio family I needed medical information my son died of unknown cause of death. I would update them with any leads that I had by e-mail or would call, but it turned out that I was not getting the correct information. After 10 months of hard work and other resources I found all of my bio family. I called Omnitrace and then was transferd to Chris Maione, a case worker who infomed me that he had been working on my case and had a match. I told him how could he have a match? He didnt even have the correct name. He then said that they would give me a partial refund and would have someone call me then next day. The next day I get a call from some woman who said "after all the work we have done on your case, your refund is $250.00." I yelled at her and hung up. She then called back and said she would talk to Chris and see if she could get me more, but that I said I would be happy with whatever. I told her after spending 1350 dollars 250 was an insult! She called back the next day after I sent Chris Maione an e-mail explaining my disatifaction and said they would refund me $300.00. I told her I wanted copies of all of the documentaion of the "work" that they have done. I recived the check, we will see if I receiver the so called proof. Do not use Omnitrace they are scammers, try a search angel or a company that charges a no finders fee.
